Ask if they are using a desk computer, or a laptop(laptops with wireless connections can be problematic particularly Mac laptops).Ģ. Problem 1 : “I am logging into my refworks account for the first time but I am getting a “Error in USadd user error message.” I know my jhed login and password are correct.whats happening?ġ. Refworks Information page located on Welchweb page (Quick links) Refworks Tech Support 1-77 is the “best” place to send patrons.ġ1. Refworks allows you to setup Group Accounts for collaborative projects.ġ0. Refworks is comparable with Endnote and Reference Manager(you can go from one to the other easily).ĩ. Refworks offers excellent help functions, online and in-person tech support.Ĩ. When you leave Hopkins you can take your Refworks database with you.ħ. Refworks is user friendly, and easy to learn.Ħ. All you need is a secure internet connection.ĥ.
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